We enjoy hearing from our customers. You can reach us by phone, snail mail, or email.
Customer Service Hours:
Monday thru Friday: 9am till 5pm.
CUSTOMER SERVICE... firstname.lastname@example.org
Our Customer Service staff is answer your subscription account questions, change of address, etc., by email. Please try to provide your Customer Number with your request--it is the number that appears above your name on your Revision or Renewal mailing labels. You may also call during the hours above and/or leave a voice message and we will return your call as soon as possible.
REVISION EDITORS... email@example.com
Our Revision Department welcomes your comments and questions about the content of Pilots Guide--particularly notice of any changes at airports covered in the Guide. Much of our best information comes to us from our subscribers, so please don't hesitate to call or email.
iOS APP TECHNICAL SUPPORT... firstname.lastname@example.org
Our technical support staff is available daily by email with issues related to the installation, updates, or data plans on the Pilots Guide for iOS App. To purchase a Data Plan, contact Customer Service, above.
Optima Publications, LLC
PO Box 187
Templeton, CA 93465-0187