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June 1, 2020

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online and in-house information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the PilotsGuide.com website. On some pages, you can order products, make requests, or register to receive materials. The types of personal information collected at these pages are:

Email address
Phone number

Fax number
Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's shipping address. In this circumstance, the types of personal information collected are:

Phone Number

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.


We use non-identifying and aggregate information to better design our website. For example, we may log that X number of individuals visited a certain area on our website, or that Y number of visitor were referred from a certain search engine, but we do not log anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All online transactions are processed using the latest Secure Sockets Layer (SSL) technology.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from children, and no part of our website is structured to attract children.

How You Can Access Or Correct Your Information

You can verify or change all of your personally identifiable information that we collect online by logging into your shopping cart account by clicking the My Shopping Cart Account link in the sub-menu bar on each web page, or by contacting us directly. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at (805) 226-2848 or send us an email at optima@pilotsguide.com.

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